Personalized Digital Reports
Dashboard-enabled reports are made available inside the customer’s secure My Journey account. Email and WhatsApp are used to notify the customer when a report is ready and to help them return to the dashboard. The full report is not normally sent as an email or WhatsApp attachment.
The normal Aura & Energy Analysis delivery window is 24–72 hours after the complete Aura Profile has been submitted. A minimum release window may apply even when automated preparation is completed sooner.
Personalized Guidance Chat
Recharge entitlements are normally added to the My Journey account immediately after successful payment verification. Temporary technical delays may occur.
Private Guidance Sessions
Payment confirms the session request, not an automatically guaranteed time slot. The customer submits preferred timing and the final video-call time is confirmed separately through My Journey, email or WhatsApp.
Physical Spiritual Products
In-stock products are normally dispatched within 1–2 business days. Typical India delivery is around 5–7 business days after dispatch. International delivery may take around 10–15 business days after the shipping arrangement is confirmed.
Shipping rates may vary by destination. If international checkout is not enabled on the website, contact support for a shipping quote before payment.
Tracking
When a tracking number is available it may be shown inside My Journey. Carrier delays, customs delays and circumstances outside our direct control can affect delivery estimates.
Customer Responsibility
Customers must provide a valid email address, reachable WhatsApp number and accurate shipping/contact details. Please contact support promptly if a mistake is noticed.
Support
If a stated delivery window has passed, contact astrosolution625@gmail.com or WhatsApp +91 9389890374 with the order reference.